how I wish the conversation had gone:
Friday, September 7th, 2007Today I called Metro Water to set up service at my new diggs starting Monday. My conversation with “w’ell-call-her-Rhonda” was a little dry, yet entertaining. Here’s how it went (in my head - you know in that alternate universe Ally McBeal style)
MW: Thanks for calling Metro Water, my name is “Rhonda” customer service #41, how may I help you. (no, no question mark - because she didn’t say it like a question. It was all rather monotoned and ran together, you see.)
Me: Hi, I need to establish new service (I only knew to say it like that because the programmed menu kept saying, “if you’d like to establish new service, press 2″; otherwise, I would have stammered until something less eloquent came out like, uh…I need water)
Rhonda: ok what’s the address
Me: (I gave it to her, but I’m not gonna write it here. Duh, do you think I’m crazy?)
Rhonda: and what name should go on the account?
Me: Ramsey
Rhonda: I need first and last name
Me: ok, try Emily Ramsey
Rhonda: do you have a middle initial?
Me: Do YOU have a middle initial?
**** silence ****
Me: K.
Rhonda: and I’m gonna need your social
Me: I’ll give you mine if you give me yours…
***silence***
Me: (…and then I give it to her…cuz I need water)
Rhonda: click
So… come Monday, I will either have water, or a stolen identity. But it’s ok, because Rhonda doesn’t know she’s closing on a house today and has a new mortgage come November.
Click.
